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Expansion Stores vs. Shopify Markets: Which is Right for Your Business?

November 27, 2024

When businesses look to expand internationally, Shopify offers two major options: Expansion Stores and Shopify Markets. Both are powerful, but they serve different purposes based on your goals, resources, and operational structure. This post dives into the pros, cons, and use cases for each, helping you decide which is the best fit for your business.

What Are Expansion Stores?

Expansion stores are separate Shopify stores for each market or region. For instance, instead of managing a single Shopify store, you set up multiple stores like one for the US, one for South East Asia (SEA), and another for Australia. Each store operates independently and can be customized to suit the market it serves.

Pros of Expansion Stores

  1. Full Customization for Each Market:
    Every store can be tailored with local designs, language, and product offerings to match the preferences of the region. This is especially ideal when each store is managed by a different team of the same brand.
  2. Separate Inventory & Pricing Control:
    You can manage local currencies, taxes, discounts, and inventory specific to each store, giving you better control.
  3. Dedicated SEO Strategy for Each Market:
    Separate stores allow for country-specific SEO optimizations (e.g., different domains or URLs like .sg for Singapore or .co.uk for the UK).
  4. Localised Customer Experience:
    Businesses can adapt content to suit local tastes and create region-specific promotions without interference from global policies.
  5. Flexible Tech Stack, Payment Gateways, and Integrations:
    You can use different apps and payment gateways for each store to align with market demands (e.g., Klarna in Europe, Afterpay in Australia).

Cons of Expansion Stores

  1. High Maintenance Costs:
    Managing multiple stores means higher operational costs.
  2. Operational Complexity:
    Each store needs individual monitoring, product updates, and order management, which increases workload. 
  3. Data Silos:
    Data such as customer insights and sales reports are split across stores, making it harder to get a centralised view of business performance.
  4. More Marketing Effort:
    You will need separate marketing campaigns for each store, which means advertising campaigns take longer to exit the learning phase and optimise. This is not ideal for brands with advertising spends lower than $10k per store per month.

What is Shopify Markets?

Shopify Markets is a single-store solution that enables merchants to sell internationally by managing multiple currencies, languages, and regional rules within a central Shopify store. With Markets, you can optimise your store for international customers without the need to set up multiple stores.

Pros of Shopify Markets

  1. Centralised Management:
    Manage everything—inventory, pricing, taxes, and shipping—from one admin dashboard. No need to juggle multiple stores.
  2. Cost-Efficiency:
    Lower operational costs since you're only maintaining a single store and avoiding duplicate apps or hosting fees.
  3. Currency and Language Support:
    Shopify Markets lets you show localized prices and translate your store (using apps or native Shopify translation tools).
  4. Easier Analytics and Reporting:
    With all data in one place, it’s easier to track global performance, spot trends, and optimise operations.
  5. Simplified SEO Management:
    Shopify generates region-specific URLs (e.g., /en-us/ or /fr-fr/) from the same store, helping with international SEO without creating multiple sites.

Cons of Shopify Markets

  1. Limited Customization Per Market:
    Since all markets are tied to the same store, customising content and promotions for specific regions can be challenging.
  2. Shared Inventory Across Regions:
    Managing separate inventory for each region isn’t as straightforward compared to multiple stores.
  3. Restricted Tech Stack Choices:
    Since you’re working from one store, you may be limited to universal payment gateways and apps that support multi-market use.
  4. Lack of Payment Gateway Localization:
    In many markets, Visa or Mastercard is not the preferred payment method. Local e-wallet, buy now pay later, and online banking options are not supported. 

Use Cases for Shopify Markets

  • Small to Medium-Sized Businesses: If you’re just starting international expansion with a small team, Markets offers a low-risk, scalable solution.
  • Businesses with Simple Products and Pricing: If your product catalogue and promotions remain consistent across regions, Markets will streamline operations.
  • Brands Testing New Markets: Shopify Markets is ideal for businesses experimenting with new regions without committing to a full expansion store.
  • DTC Brands Selling Internationally: Markets helps direct-to-consumer businesses deliver a global shopping experience without the complexity of multiple stores.

Expansion Stores vs. Shopify Markets: A Quick Comparison

Which Option Should You Choose?

The right choice depends on your business size, complexity, and goals:

  • Go with Expansion Stores if:
    You need full control over the customer experience in each region, or if your products, prices, and branding differ significantly across markets. This approach works well for large businesses with established international teams or diverse product offerings.
  • Go with Shopify Markets if:
    You’re looking for a simpler, more cost-effective solution to sell internationally without the overhead of multiple stores. This is ideal for small to medium-sized businesses or those testing new international markets.

Final Thoughts

Both Expansion Stores and Shopify Markets have their pros and cons, and the right solution depends on your business model, resources, and international growth strategy. If you want granular control and full flexibility, Expansion Stores will suit you better. However, if you prefer centralised management with minimal overhead, Shopify Markets is the way to go.

Whichever option you choose, Shopify provides a robust framework to help you succeed in the global marketplace. Consider your current needs and long-term goals before committing, and ensure your choice aligns with your customer experience strategy and operational capacity.

Need help choosing between the two? Evaluate your business processes and ask:

  • How much customisation do I need per region?
  • Do I have the resources to manage multiple stores?
  • Am I testing markets or fully committed to long-term global expansion?

Your answers will point you toward the most effective Shopify setup for your business!

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